Israel Airlines ( El Al ) luggage, flights, website, contacts, telephone, reviewsi

Airlines rating

53 place

Israel Airlines ( El Al )

4.13

Israel Airlines ( El Al )

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Rating rules

Voting started: 05 October, 2012

Passengers voted: 719

Parameters evaluated: 24 380

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

EL AL is the largest airline company of Israel and a national carrier. The headquarters are situated in Tel-Aviv. It operates flights to Asia, Africa, North America, Europe and Middle East.

Basic information

Country:

Israel

Year of founding:

1948

IATA code:

ICAO code:

ELY

Digital code:

114

Country:	Israel
Year of founding:	1948
IATA code:	LY
ICAO code:	ELY
Digital code:	114

Airline contacts

Official website:

www.elal.co.il

Address:

Ben-Gurion Airport, PO Box 41, 70100 Tel Aviv, Israel

Phone number:

+972 (3) 977 11 11, 08 623 18 55, 08 627 06 60, 08 623 71 93

Fax:

+972 (3) 760 22 33, 08 628 26 97

E-mail:

Official website:	www.elal.co.il
Address:	Ben-Gurion Airport, PO Box 41, 70100 Tel Aviv, Israel
Phone number:	+972 (3) 977 11 11, 08 623 18 55, 08 627 06 60, 08 623 71 93
Fax:	+972 (3) 760 22 33, 08 628 26 97
E-mail:

Aircraft fleet: Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 777-200 ER, Boeing 767-300

FEEDBACKS ABOUT THE AIRLINE (1)

Marcella coppola

03 January, 2021

sono in attesa di ricevere il rimborso di 850 euro per il volo cancellato ad agosto 2020 causa covid. è impossibile contattare il call center se non tramite un inutile form online a cui rispondono dopo mesi con affermazioni incomprensibili. dicono che i rimborsi saranno effettuati non appena il personale tornerà ad operare, sono passati 10 mesi dall’inizio della pandemia, è inaccettabile che la compagnia non sia ancora tornata ad operare, quanto meno per i rimborsi. è vergognoso che una compagnia di bandiera si comporti così, questa è la serietà di un paese???