China Eastern Airlines luggage, flights, website, contacts, telephone, reviewsi

Airlines rating

116 place

China Eastern Airlines

3.63

China Eastern Airlines

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Rating rules

Voting started: 13 November, 2012

Passengers voted: 123

Parameters evaluated: 5 745

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

China Eastern Airlines is a large Chinese airline company headquartered in Shanghai. It operates international, domestic, and regional flights. The main airports of the company are Hongqiao International Airport and Pudun International Airport. It is also a member of SkyTeam.

Basic information

Country:

China

Year of founding:

1988

IATA code:

ICAO code:

CES

Digital code:

781

Country:	China
Year of founding:	1988
IATA code:	MU
ICAO code:	CES
Digital code:	781

Airline contacts

Official website:

www.flychinaeastern.com

Address:

2550 Hongqiao Road, Hongqiao International Airport, Shanghai, 200335, China

Phone number:

852-3665 8388

Fax:

E-mail:

[email protected]

Official website:	www.flychinaeastern.com
Address:	2550 Hongqiao Road, Hongqiao International Airport, Shanghai, 200335, China
Phone number:	852-3665 8388
Fax:
E-mail:	[email protected]

Aircraft fleet: Embraer ERJ145, Boeing 737-700, Airbus A330-300, Boeing 737-800, Airbus A330-200, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A340-600, Airbus A300-600

FEEDBACKS ABOUT THE AIRLINE (1)

Vittoria Rinaldi

02 September, 2019

The worse company of my life !!! Don’t use it!!! After a queue of hours, We arrive to the gate with 5 minutes late. 5 MINUTES. We cannot enter. We’ve lost the plane. Our plane was there !!! Only the door of the gate was closed !!! But they haven’t people to work for them, they have machines. 5 MINUTES. OUR PLANE WAS THERE. nothing to do. Maybe our places were already been sold to other people. They have stolen to two young people. Shame !!! Shame on this « company ». Thieves !!! Money can’t buy seriousness and respect.