Airlines rating
30 place
KLM
4.29
KLM
Voting started: 06 September, 2012
Passengers voted: 1 806
Parameters evaluated: 82 609
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity
Basic information
Basic information
Country: | Netherlands |
Year of founding: | 1919 |
IATA code: | KL |
ICAO code: | KLM |
Digital code: | 074 |
Airline contacts
Official website: | www.klm.com |
Address: | Amsterdamseweg 55 1182 GP Amstelveen The Netherlands |
Phone number: | +31 (0) 20 649 91 23 |
Fax: | +31 (0) 20 649 91 23 |
Array: |
Aircraft fleet: Fokker F70, Boeing 737-700, Airbus A330-300, Boeing 737-800, Boeing 737-900, Airbus A330-200, Boeing 747-400, Boeing 777-200 ER, Boeing 777-300ER, Boeing 787, Embraer 190, EMBRAER E175
FEEDBACKS ABOUT THE AIRLINE (1)
Maida Zaccuri
17 July, 2017
ASSOLUTAMENTE SCONSIGLIATA! Avevo deciso di volare con loro perche dopo aver chiesto al centro dell`aereoporto e averli contattati tramite email, mi avevano detto che permettevano ai cani di volare. Niente di piu facile, avrei dovuto fare il biglietto e poi chiamare per prenotare il cane visti che i posti sull`aereo erano limitati; io ovviamente ho chiamato prima di fare il biglietto per vedere se il cane aveva posto e loro mi hanno detto che i cani non potevano essere spediti nel regno unito per un embargo emesso dalla regina! Questo il giorno stesso che li avevo contattati tramite email, e la cosa interessante e` che le altre compagnie non sapevano niente dell`embrago e nemmeno l`ufficio competente del governo della gran bretagna o l`aereoporto di edimburgo (dove devo volare) sara un caso che il volo era in luglio e agosto, i mesi piu pieni e competitivi per le compagnie aeree?