Horizon Air luggage, flights, website, contacts, telephone, reviewsi

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Horizon Air

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Horizon Air

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Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

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Country:
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IATA code:	QX
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Airline contacts

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Official website:
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FEEDBACKS ABOUT THE AIRLINE (1)

Masha Burd

29 July, 2024

Salve sono Mariia burd.22 luglio sono partita da Roma Fiumicino a Djerba con Air Horizonte .il nostro volo era in ritardo più di 9 ore.partenza dovrebbe essere alle 13.00 però la hanno spostato per 22.35 . Quando siamo arrivati sulla isola Djerba non ho trovato la valigia.La valigia ha colore rosso scuro bordo di tessuto con un fiocco giallo e misura piccola .ho avuto una settimana di vacanza rovinata senza vestiti e valigia sulla isola.oggi 29 luglio sono tornata a Roma con vostra avia compagnia Air Horizonte e sono andata per cercare e tracciare mio bagaglio perso però non risulta a aeroporto di Fiumicino.mio numero di telefono+39 3281357404.Aiuto per favore!Help mi pleas.Sos.Abito in Italia Roma 00156 via. Monte San Vito 39 scala A interno 6.